§ 01 Introduction
AVUDAI SK INFOTECH SOLUTIONS LLP ("ASK Infotech", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and in the course of providing PhD research support, publication assistance, AI & Data Science, statistical analysis and corporate training services, how we use it, and the choices you have.
By visiting our website or engaging our services, you agree to the collection and use of information in accordance with this policy.
§ 02 Information We Collect
Information you provide directly — when you fill out our contact or enquiry form, we collect your name, email address, phone number, organisation or university, the service you are interested in, your research domain or business requirement, your message, and any documents you choose to upload (such as a synopsis, dataset or draft manuscript).
- Contact and identification details (name, email, phone)
- Professional or academic details (organisation, university, research domain)
- Project-related documents you upload for evaluation or delivery of services
- Correspondence you exchange with our team by email, phone or WhatsApp
Information collected automatically — like most websites, we may automatically collect technical information such as your IP address, browser type, device information, pages visited and time spent on our site, typically through cookies or similar technologies.
§ 03 How We Use Your Information
- To respond to your enquiry and provide a scoped proposal or quotation
- To deliver the research, analytical, AI/Data Science or training services you engage us for
- To communicate updates, drafts, deliverables and revisions related to your project
- To improve our website, services and customer support
- To comply with applicable legal, tax and regulatory obligations
- To send occasional updates about our services, only where you have opted in
§ 04 Legal Basis for Processing
We process your personal data on the basis of your consent (for example, when you submit our contact form), for the performance of a service agreement once you engage us, and to comply with our legal obligations under applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
§ 05 Sharing of Information
We do not sell or rent your personal information. We may share it with:
- Subject-matter experts, analysts or consultants engaged by us to help deliver your specific project, bound by confidentiality
- Service providers who support our operations (e.g. hosting, email, payment processing), solely to the extent necessary
- Government authorities or regulators, where required by law, court order or to protect our legal rights
§ 06 Data Security
We apply reasonable technical and organisational measures — including restricted access, secure storage and confidentiality obligations for our team — to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
§ 07 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including the duration of your project and any period required to meet legal, accounting or reporting obligations, after which it is securely deleted or anonymised.
§ 08 Your Rights
Subject to applicable law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent for further processing at any time. To exercise any of these rights, please contact us using the details in Section 13.
§ 09 Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control or disable cookies through your browser settings; doing so may affect some website functionality.
§ 10 Third-Party Links
Our website may contain links to third-party websites, including journal databases or partner platforms. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.
§ 11 Children's Privacy
Our services are intended for researchers, professionals and organisations, and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently done so, we will take steps to delete it.
§ 12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised "last updated" date, and material changes will be communicated where appropriate.
§ 13 Contact & Grievance Officer
If you have questions about this Privacy Policy or wish to exercise your rights over your personal data, please contact:
AVUDAI SK INFOTECH SOLUTIONS LLP
268/560, Madras Thiruvallur High Road, Mahathma Gandhi Nagar, Ambattur Industrial Estate, SIDCO Industrial Estate, Ambattur, Chennai, Tamil Nadu 600053
Phone: 044-26250072 · Email: sksolutionsgroups@gmail.com
Grievance Officer (as required under Indian IT Rules): [Name to be added], reachable at the email above.